Have a specific technical need?
Try one of our flat-rate packages!
zure Technology offers a wide variety of technical solutions including a list of flat-rate service packages. These low flat-rates let you keep peace of mind knowing that you won't be surprised by any hidden fees or unexpected hours of labor. If you have problems that don't fall into one of these categories - don't worry. There's no problem too big or small for us to handle. Here are just some of the services that we can offer...
|Virus/Spyware Removal||Data Migration|
|Hardware Upgrades||Software Installations|
|Operating System Upgrades||Network Setup/Troubleshooting|
|New Computer Sales||Error Troubleshooting|
|Technical Training||Data Recovery|
|Data Back-up||Internet Security|
|Password Recovery||Printer Installation|
Our staff at Azure Technology has customer satisfaction in mind and guarantee all of our services and products. If we don't fix your problem, or it re-occurs right after we leave, we'll return and fix the problem at no additional cost. Our hourly rates are $75.00 for the first hour which includes travel, then $55.00 per hour thereafter billed in 15 minute increments. If your computer requires a great deal of work, we would recommend picking up the computer or laptop and performing the repairs at our shop. In this case, you would not be charged more than 3 hours worth of work, regardless of how long it would take us to finish the repairs! Just a little more piece of mind that we can offer!
We also have remote support sessions available for minor issues that don't involve internet connection problems, hardware, or boot problems. Our hourly rates for remote support are $45.00 per hour and billed in 15 minute increments. There is a minimum of 1/2 hour charge for any remote support call. Payment information will be collected prior to the start of a session and the session doesn't begin until we have made a connection to your computer.
Since members of our company are military veterans or they are family members of veterans, we are proud to offer a Military discount to any active duty military personnel or veterans of military service. We also offer a 5% discount to Seniors 60+, and College Students currently enrolled full-time. The discount is applied after all labor costs and excludes tax. Our discounts apply to our services and package deals only. A current ID is required at time of billing to receive discount. In addition to the discounts we offer, we are proud to be a part of the Puyallup community and therefore we give back 15% of all profits to local charities.
Flat-Rate Service Packages
|Wireless Network Setup||$69.99*|
Our wireless network setup includes installation and security configuration of a router to a local network and configuration of up to 3 wireless devices including laptops, printers (wireless printer or print server), other desktops with wireless cards, and game consoles such as Microsoft XBox 360 and Sony Playstation. It does not include a wireless router or ethernet cables. See our products page for prices of available routers. Compare our setup to Geek Squad’s $149.99 price which includes only two devices! That's an $80.00 savings!
Do you have a new printer in the box, or have an old one that needs to go on a new computer and you don't know where to begin? We can help take the hassle out of unpacking and setting up that new printer. This service Includes installation of a USB, serial, or network printer and sharing it on an existing wired or wireless network. It does not include printer or cables. It helps to have the original printer software installation CD accessible, or a high speed internet connection for downloading the most current drivers to expedite setup.
|Virus & Spyware Removal||$59.99*|
Is your computer running slower than normal all of a sudden, or do you get constant pop-ups of programs that just won't go away? If so, you may be the victim of malware. This service includes removal of minor to medium infections on one computer. A severely infected computer may need to be brought in for repair to completely remove all occurrences of malware. A FREE on-site diagnosis will determine the actions needed to perform the removal. Service also includes installation of FREE Anti-virus software!
|New Computer Setup||$89.99*|
Are you planning on purchasing a new computer and don't know where to begin? This plan includes setting up a new computer and installing up to 5 compatible peripherals including a printer, mice/keyboard combinations, scanners, webcams, etc. Also, we provide 30 minutes of training on the new computer and its functions. This package does not include a data transfer. The new computer setup with data transfer package is $149.99 which includes transfer of all documents and settings up to 10 gigabytes from old computer. Disposal of old computer parts such as cases and monitors is an additional $10.00 per device. We also can provide expert advice in selecting a new computer that will most closely match your needs, or we can just build a custom PC exactly the way you want it!
Feel like you just want to throw that computer away? Most of the time computers just need a tune-up. We can clean-up and optimize that PC and get it back to the way it was when you bought it. This package includes extensive maintenance and cleaning of Windows including Startup, Internet Cache, Hard Drive Diagnosis, Virus Quick-scan, Update Windows, and removal of unnecessary programs. It also includes recommendations for upgrades or replacement parts if needed.
|Re-Install/Upgrade Operating System||$149.99*|
This package includes an entire re-installation or upgrade of a Windows Operating System. Currently our supported operating systems include Windows XP, Vista, and Windows 7. We provide support on legacy operating systems however we do not sell or install operating systems of Windows 2000 and prior. This package also includes data backup and transfer to the new installation. Any 3rd-party software will need to be re-installed and must be present at pick-up to be included in the re-installation process (such as Office, Quickbooks, Antivirus, etc.). A valid Windows Key must also be present either on the Genuine Windows Sticker or Windows CD/DVD case.
Don't trust yourself installing some recently purchased RAM or you are contemplating what kind to buy? We can take the guess work out for you. This includes installation or removal and upgrade of new RAM modules. This price does not include RAM modules. Check our products page for prices of available types of RAM. If you don't see the kind of RAM you need there, we can order exactly what your PC needs for you. Please be able to provide the make and model of computer so that compatible modules will be available at scheduled time.
|Windows Password Recovery||$39.99*|
Forgot your login password for Windows? Or maybe you need to recover the saved password for a website or Outlook email account because you don't remember what's under those dots or asterisks? We can help! This includes recovery of Windows Password for user accounts including the administrator account, mail client passwords, clearing BIOS passwords, remote connection passwords, and instant messenger passwords. Please only request for password recovery on machines and accounts under your ownership.
*All flat-rate package prices include travel but do not include taxes. In the event that problems are found with devices prohibiting them from configuration or installation, prices are subject to additional charges at the regular hourly rate. Additional time not pertaining to original quote is charged in 15-minute increments.